Cancellation Policy

Holistic services work best when received on a regular basis, therefore we encourage you to prioritize your appointment. If you need to cancel, please take other clients and your practitioner's time into consideration. To that end, we have adopted the following policies:


  • 24 hour advance notice is required when canceling an appointment. This gives the practitioner the opportunity to fill that time slot. You will be refunded in full if canceling 24 hours prior.

  • If you cancel with in 24 hours, your appointment you will be charged in full.

  • No-Shows - If you do not cancel and fail to show for your scheduled appointment you will be considered a NO-SHOW. You will be charged the full fee for your missed appointment.

  • Tardiness Appointment times have been arranged specifically for you. We ask that you call if you are running late.

  • If you are under 20 minutes late, your session will proceed in the time remaining. Please note, however, that you will be charged for the full session. If you are more than 20 minutes late, you may forfeit your appointment, this is up to your Practitioners discretion.


Please contact us should you have any observations regarding the cancellation policy


Dec 2012 - Zennity.com
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